|
Call Management |
 |
Do away with those countless piles of paper on your desk and realize the power
and efficiency that automating your towing company can bring.
Managing all of your daily routines, no matter how complex, couldn't be easier
than with InTow Manager, with all of your mission critical data only a
click away. InTow Manager conveniently organizes the data most important to managing
your operation, allowing you to easily navigate through the various lists of data and
arrange the information in the format that suits your job best.
|
|
InTow Manager allows you to quickly and conveniently view your data in any number of ways, including:
calls received by each customer and completed by specific drivers
service requests currently waiting or dispatched
storage lot management for all impounded vehicles
choose which details to view and which order to display them in
[+] More Information
|
|
top
|
| _____________________________________________________________________________________ |
System Setup |
 |
OnScene Solutions knows that no two towing companies are created equal. Companies use many different methods to determine how and what to charge for their services, pay their driver commissions, charge for storage and operate their fleet of trucks. InTow Manager does not force you to change the way you conduct business in order to fit the software; instead it greatly enhances the processes that you already have in place today by effectively adapting to any existing methods used by your organization.
|
|
InTow Manager gives you complete control over how to set up your core business requirements, with features such as:
unlimited entry of customers, drivers, trucks, services and storage rates
fully customizable service entry, customer rate and driver commission setup
manage driver tickets, advances and receipts
[+] More Information
|
|
top
|
| _____________________________________________________________________________________ |
Real-Time Dispatching |
 |
Take control of your company's dispatching with the powerful real-time dispatching built
into InTow Manager. Whether integrated with the InTow Messenger paging component,
or as a standalone dispatching tool, the highly effective dispatching features of InTow Manager will ensure
that your waiting and active calls are monitored and dispatched with complete accuracy. Increase the number of
calls you are able to perform on any given day, without reducing the level of service you provide to your customers.
|
|
InTow Manager provides your dispatchers with an indispensible tool for effectively managing your daily volume of calls, providing these key features:
color coded call list by either priority or status of the call
notification when calls exceed their expected ETA
quick view of available trucks from the Resources window
[+] More Information
|
|
top
|
| _____________________________________________________________________________________ |
Reporting and Analysis |
 |
InTow Manager comes installed with over 100 professional looking, powerful and most importantly, accurate
reports to help manage the day to day operations of your organization, as well as to keep you up on top
of the profitability of your company and the strengths and weaknesses of your resources and
customers. InTow Manager takes advantage of rich reporting features available in Seagate® Crystal
Reports™ to provide you with the high quality and consistent reports within the software.
|
|
Realize the full potential of your organization by quickly and precisely analyzing your day to day and profit period data, including:
two-click access to all of your most commonly printed reports
powerful wizard allowing you to filter and sort by any details on the report
graphical analysis reports showing you where you are making and losing money
[+] More Information
|
|
top
|
| _____________________________________________________________________________________ |
Powerful Search Engine |
 |
Trying to find that needle in the haystack? The customer is at your counter and nobody can find their paperwork? Let InTow Manager lend a hand with its highly flexible and comprehensive search engine to quickly locate that one call you need immediately, or that group of calls that you need to review and update. Regardless of the amount of information you need to find, InTow Manager will provide you with quick, accurate search results that you can easily anaylze and report on.
|
|
With the highly robust search engine provided in InTow Manager you will immediately see such benefits as:
flexibility in what and how you search for call data
ability to save common search criteria as a view for future display
retrieving specific calls for period ending reporting and analysis
[+] More Information
|
|
top
|
| _____________________________________________________________________________________ |
Integrated Security |
 |
In a world where having secured access to your mission critical data is the top priority, InTow Manager delivers. Never again will you need to worry about who has access to view your most sensitive data or who has the access rights to add, update, remove or report on your organization's core system details. Select from over one hundred individual options for securing the data that each of your users can access, all from an easy to use yet powerful interface.
|
|
With the rich set of user restrictions you are able to control access to a wide variety of information, on a user by user basis, including:
ability to add, update or delete system data such as calls, invoicing, and customers
display of truck expenses and profitability as well as driver commissions, tickets and receipts
ability to manage data key to your company such as users and passwords
[+] More Information
|
|
top
|
| _____________________________________________________________________________________ |
Customizable to Your Needs |
 |
OnScene Solutions knows how different each user's role within an organization can be and how that affects the way they use their software programs, not to mention how differently each towing company manages and monitors their own company's data. With the varied roles and responsibilities of your organization's users in mind, InTow Manager is designed to work with the needs of any of your employees, complimenting their specific tasks and enhancing their productivity.
|
|
InTow Manager provides a wide variety of user-specific and system wide options to customize and control how the software can be operated by each user, a few of which include:
multi-level control on automatic call and invoice numbers
minimum detail requirements for each call turned on or off as required
default values to apply to each call that is entered
[+] More Information
|
|
top
|
